0

Discussion topic: My broadband keeps cutting out several times a day. Checked all connections and it looks fine but wi

Reply
Avatar for Aggie3
Level 1 icon
What's this?
This message was authored by: Aggie3

Message posted on ‎21 Jun 2024 08:05 PM

My broadband keeps cutting out several times a day. Checked all connections and it looks fine but wi

My Wi-Fi keeps cutting out several times a day . I have checked all connections and it looks fine but one minute we have WiFi and the next you don't . It's very frustrating 

Report post
Post 1 of 3
392 Views
Reply
Reply

All Replies

Confetti Ring
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎21 Jun 2024 08:17 PM

Re: My broadband keeps cutting out several times a day. Checked all connections and it looks fine bu

Posted by a Superuser, not a Sky employee. Find out more

@Aggie3   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
383 Views
0 Likes
Reply
Avatar for DiB1984
Level 1 icon
What's this?
This message was authored by: DiB1984

Message posted on ‎21 Jun 2024 09:35 PM

Re: My broadband keeps cutting out several times a day. Checked all connections and it looks fine bu

Mine's been doing this too. I use my laptop most of the time and am constantly having to disconnect and reconnect each time

Report post
Post 3 of 3
359 Views
0 Likes
Reply
Reply