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Discussion topic: My broadband isn’t working or connecting to devices

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This message was authored by: MrsUtoobi

Message posted on ‎02 Aug 2024 09:29 AM

My broadband isn’t working or connecting to devices

My broadband isn't working or connecting to devices 

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This message was authored by: Highlinder

Message posted on ‎02 Aug 2024 09:43 AM

Re: My broadband isn’t working or connecting to devices

Posted by a Superuser, not a Sky employee. Find out more

@MrsUtoobi  With the lights on the router the link below gives you a step-by-step on what issues can be or if this is what they are supposed to look like. Pick the router that you can follow on.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: MrsUtoobi

Message posted on ‎04 Aug 2024 10:17 AM

Re: My broadband isn’t working or connecting to devices

Thank you 

Openreach had to visit to sort out the issue 

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