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Discussion topic: My broadband is slow

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This message was authored by: Mrs+Ollies

Message posted on ‎26 Apr 2024 03:46 PM

My broadband is slow

My broadband is that slow I have to use my 5G 

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This message was authored by: cookiemonsteruk

Message posted on ‎26 Apr 2024 03:50 PM

Re: My broadband is slow

Posted by a Superuser, not a Sky employee. Find out more

@Mrs+Ollies 

 

Can you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: GD1

Message posted on ‎26 Apr 2024 03:50 PM

Re: My broadband is slow

Posted by a Superuser, not a Sky employee. Find out more

@Mrs+Ollies   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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