My broadband has stopped working.

[Olivia+Moss]

My broadband isn't working. The middle light is not on and my WiFi doesn't work in the house

its been out for a week now and I'm told online that an engineer is booked and will be with me in two days. 
problem is that that message is dated March 2023 !

I need a telephone number to call but I'm just sent around in circles online with no number available for me to report my problem. What is the telephone no. Please??

[caesarome]

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@Olivia+Moss wrote:

I need a telephone number to call but I'm just sent around in circles online with no number available for me to report my problem. What is the telephone no. Please??

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150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.