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Discussion topic: On my Sky Broadband Hub I have Green powerlight and wi-fi light + orange voice light

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Avatar for J-Mass
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This message was authored by: J-Mass

Message posted on ‎08 Apr 2024 12:54 PM

On my Sky Broadband Hub I have Green powerlight and wi-fi light + orange voice light

On my Sky Broadband Hub I have Green powerlight and wi-fi light + orange voice light and no internet light at all.

Checked all connections and have reset box several times but this has not fixed the problem. Earliest engineer appointment is Thursday – is there anything else I can do to resolve sooner? 

Location London UK

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎08 Apr 2024 07:36 PM

Re: On my Sky Broadband Hub I have Green powerlight and wi-fi light + orange voice light

Posted by a Superuser, not a Sky employee. Find out more

If an engineer has been booked for you @J-Mass then there might be an issue outside of your property of which only an Openreach engineer can fix so I'm afraid there is nothing you can do.

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