Discussion topic: My broadband connection keeps disconnecting
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Message posted on 15 Dec 2024 05:50 PM
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My broadband connection keeps disconnecting
Hi I keep loosing wifi broadband connection on both my tvs and my phone. This is happening several times a day.
Ive tested for any problems through your app and it repeatedly states no problems yet there is!
This seems to have been happening since I upgraded to full fibre - can you please help it's so frustrating and not good enough!
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Message posted on 16 Dec 2024 08:47 AM
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Re: My broadband connection keeps disconnecting
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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