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Discussion topic: My broadband connection keeps disconnecting

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This message was authored by Deborahtp73 This message was authored by: Deborahtp73

My broadband connection keeps disconnecting

Hi I keep loosing wifi broadband connection on both my tvs and my phone. This is happening several times a day.

Ive tested for any problems through your app and it repeatedly states no problems yet there is! 
This seems to have been happening since I upgraded to full fibre - can you please help it's so frustrating and not good enough! 

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: My broadband connection keeps disconnecting

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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