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Discussion topic: My account wont show me updates on my order.

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Avatar for RachelBradford
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This message was authored by: RachelBradford

Message posted on ‎25 Apr 2025 10:04 PM

My account wont show me updates on my order.

I have recently purchased sky broadband and I have activated my account but it won't show me my details it's saying it's restricted. My sky box arrived but my OR engineer didn't show up today. Should I call the help line or will it sort it's self out ? I also had no notification telling  a new date that they will come. 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎25 Apr 2025 10:11 PM

Re: My account wont show me updates on my order.

Posted by a Superuser, not a Sky employee. Find out more
@RachelBradford wrote:

and I have activated my account

Not sure what you mean by this so what is it you have done ?

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