05 Sep 2024 04:12 PM
Hi my WiFi doesn't reach my living room and I am looking to get someone out to move it from my front door .
kind regards
Alana
05 Sep 2024 05:39 PM
Posted by a Superuser, not a Sky employee. Find out more
For relocation you'd need to book a master socket or ONT move through Sky.
Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.
Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
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