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Discussion topic: My WiFi is very poor despite being showing as good

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This message was authored by: JanetG2

My WiFi is very poor despite being showing as good

My WiFi in some of the rooms if very poor. We have a booster upstairs as well and it is not good enough 

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This message was authored by: Mr+Flibbles+86

Re: My WiFi is very poor despite being showing as good

Hi there @JanetG2, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by: Mr+Flibbles+86

Re: My WiFi is very poor despite being showing as good

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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This message was authored by: JanetG2

Re: My WiFi is very poor despite being showing as good

I was trying to get in touch with Sky but was not finding it easy to talk to an advisor. My Sky broadband is very slow even with a booster and one of our rooms now cannot get WiFi at all 

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