03 Apr 2024 05:23 PM
03 Apr 2024 05:59 PM
Posted by a Superuser, not a Sky employee. Find out more
WiFi is not 'the internet': the fastest broadband connection used on a wireless device will drop to zero megabits per second through a few walls or more than a few dozen metres of open air from the router.
Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
03 Apr 2024 06:00 PM
My wifi is also shocking this afternoon, I've tested my broadband and no issues found, it's not usually this bad.
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