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Discussion topic: My WiFi is not working and the PON light is solid red

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This message was authored by: RW191

My WiFi is not working and the PON light is solid red

My WiFi has been off since yesterday and PON light is solid red, please help! 

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This message was authored by: cookiemonsteruk

Re: My WiFi is not working and the PON light is solid red

Posted by a Superuser, not a Sky employee. Find out more

@RW191 

 

Whereabouts are you?

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: RW191

Re: My WiFi is not working and the PON light is solid red

Gateshead

This message was authored by: cookiemonsteruk

Re: My WiFi is not working and the PON light is solid red

Posted by a Superuser, not a Sky employee. Find out more

@RW191 

 

There does appear to be an outage carried over from yesterday

 

Contact sky as below to report the issue

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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