0

Discussion topic: My WiFi hub broke

Reply
Avatar for Treeny85
Level 0 icon
What's this?
This message was authored by: Treeny85

Message posted on ‎06 Mar 2025 12:27 PM

My WiFi hub broke

I need to be sent a new WiFi router asap my kids are not happy lol

Report post
Post 1 of 3
226 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎06 Mar 2025 12:31 PM

Re: My WiFi hub broke

Posted by a Superuser, not a Sky employee. Find out more

@Treeny85  Your kids not being happy is not a reason for a new hub, you're saying in your title it's broke, perhaps you could explain more?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
218 Views
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎06 Mar 2025 12:31 PM

Re: My WiFi hub broke

Posted by a Superuser, not a Sky employee. Find out more

@Treeny85 
This is a customer helps customer forum and you aren’t talking to Sky Customer Services on here.

 

Youll need to contact Sky who I'm sure will try some troubleshooting first before considering sending an engineer or a new router. What makes you believe it's broken? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 3 of 3
218 Views
Reply
Reply