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Discussion topic: My TV is losing broadband connection as many times as 6/8 times a day.

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This message was authored by: JIllyBean101

My TV is losing broadband connection as many times as 6/8 times a day.

I am losing broadband connection many many times in the day and night. So I can watch sky Q i have  to re-connect the main tv to get the tv in my bedroom to receive  sky Q TV. It keeps saying I dont have a broadband connection. I also lose connection for my ipads too and I cant connect to the internet the same amount of times in the day, It used to be once or twice per day but now its crazy I cant pay £110 per month to have to keep resetting something that is just not working anymore. I need an answer for this its driving me nuts or sky is going down the road and I'll try another provider. 

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This message was authored by: jamesn123

Re: My TV is losing broadband connection as many times as 6/8 times a day.

Posted by a Superuser, not a Sky employee. Find out more

Hi @JIllyBean101 

Please post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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