I recently ordered broadband and as I've just moved house however, my sky hub still hasn't arrived and the engineer is due on Thursday 12th November. I've checked the app and I still don't have a dispatch date. I'm worried.
Hubs for new activations are normally dispatched via Royal Mail to arrive a few days prior to the activation date. Once sent out you can usually track its progress.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
