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Discussion topic: My Internet isn't working properly upstairs.

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This message was authored by: 5claire

My Internet isn't working properly upstairs.

Some devices won't connect to the Internet and once they do they keep getting logged off . I have received a new booster for upstairs but this is still an issue.
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This message was authored by: Chrisee

Re: My Internet isn't working properly upstairs.

Posted by a Superuser, not a Sky employee. Find out more

@5claire make surecthe booster is installed halfway bbetween the hub and where you need the boost as itvrequires a decent signal to work, typically that would be near the stairs.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: 5claire

Re: My Internet isn't working properly upstairs.

Hi there .

Thank you for your reply. 

I have placed it in the same position has my last booster which worked perfectly until recently stopped working hence the new one .

Could you tell me if im on the lowest Internet speed please .

 

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