@Vanessa13 if your servicecis still down this morning run the connection test in the My Sky app overca mobile connection to see if there is a known issue locally to you. If not call Skyband report the issue
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
