My Broadband keeps dropping

[Annabee001]

My Broadband or Wi-Fi keeps dropping. I have had Sky out because I had a problem with my skybox connection but he corrected and he said it's not just my Sky it is my Broadband too. I have had city fibre come out twice and they have  still not corrected  the issue. It's interfering with our quality of life now and I'm getting fed up with it. I did not have this issue with Virgin which I had used for 3 years

[ItWasAllMichele]

Hi there @Annabee001  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141