@Sylviaoldham given the number of similar posts there could be an outage. To check run the servicecchecker in the My Sky app overca mobile connection which will tell you if Sky arexaware of an issue affecting your line.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
