@Johhnf if the lights on the hub show that it has lost connection (see https://www.sky.com/help/articles/hub-lights-explained-start) the service checker will take up,to an hour to,pick that up. Once it does it can offer to book an engineer after running younthrough some checks. Calling Sky will go through a similat process.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
