Moving home

[Jessica3009]

I moved house last month and contacted you to carry out the moving process. They were supposed to come and install the internet today, but the engineer came and didn't do anything. and I hope you guys can resolve it. I spent a month without internet at home.

[TimmyBGood]

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@Jessica3009 wrote:

the engineer came and didn't do anything

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Presumably they at least offered some kind of explanation?