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Message posted on ‎16 Apr 2024 10:43 AM

Moving home

I've moved from England to Northern Ireland. Will my modem work in my new home? 

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Message posted on ‎16 Apr 2024 10:53 AM

Re: Moving home

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@CatRed1 

 

Yes.  The authentication over here is the same as the rest of the uk

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This message was authored by: cookiemonsteruk Answer

Message posted on ‎16 Apr 2024 10:53 AM

Re: Moving home

Posted by a Superuser, not a Sky employee. Find out more

@CatRed1 

 

Yes.  The authentication over here is the same as the rest of the uk

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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This message was authored by: CatRed1

Message posted on ‎16 Apr 2024 11:19 AM

Re: Moving home

Thank you so much. 👍🏻

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Message posted on ‎16 Apr 2024 11:25 AM - last edited: ‎16 Apr 2024 11:57 AM

Re: Moving home

Posted by a Superuser, not a Sky employee. Find out more

@CatRed1 

 

But note that you must still book the Sky Home Move service well in advance: broadband doesn't follow an ISP router around the national telephone network, and has to be individually provisioned at any particular address for which there's typically a ten working day minimum lead time.

 

It's also possible that you are moving to a location with FTTP availability but currently use a Q Hub, in which case it will need replacing.

* * * * * * *

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Message posted on ‎16 Apr 2024 11:30 AM

Re: Moving home

Ohh ok. Thank you for that. I'll give them a call.

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