Broadband
4

Discussion topic: Moving home

Reply
Answered - Go to Answer
CatRed1
What's this?
This message was authored by CatRed1 This message was authored by: CatRed1

Moving home

‎16 Apr 2024 10:43 AM

I've moved from England to Northern Ireland. Will my modem work in my new home? 

Report post
Post 1 of 5
967 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Moving home

‎16 Apr 2024 10:53 AM

Posted by a Superuser, not a Sky employee. Find out more

@CatRed1 

 

Yes.  The authentication over here is the same as the rest of the uk

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

View this Answer within the discussion

Report post
Post 2 of 5
962 Views
Reply
0 Likes

Did this answer not help you?

Reply

All Replies

cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Moving home

‎16 Apr 2024 10:53 AM

Posted by a Superuser, not a Sky employee. Find out more

@CatRed1 

 

Yes.  The authentication over here is the same as the rest of the uk

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 2 of 5
963 Views
Reply
0 Likes

Did this answer not help you?

CatRed1
What's this?
Topic Author
This message was authored by CatRed1 This message was authored by: CatRed1

Re: Moving home

‎16 Apr 2024 11:19 AM

Thank you so much. 👍🏻

Report post
Post 3 of 5
926 Views
Reply
0 Likes
TimmyBGood
What's this?
Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving home

‎16 Apr 2024 11:25 AM - last edited: ‎16 Apr 2024 11:57 AM

Posted by a Superuser, not a Sky employee. Find out more

@CatRed1 

 

But note that you must still book the Sky Home Move service well in advance: broadband doesn't follow an ISP router around the national telephone network, and has to be individually provisioned at any particular address for which there's typically a ten working day minimum lead time.

 

It's also possible that you are moving to a location with FTTP availability but currently use a Q Hub, in which case it will need replacing.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 4 of 5
916 Views
Reply
0 Likes
CatRed1
What's this?
Topic Author
This message was authored by CatRed1 This message was authored by: CatRed1

Re: Moving home

‎16 Apr 2024 11:30 AM

Ohh ok. Thank you for that. I'll give them a call.

Report post
Post 5 of 5
911 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion