Discussion topic: Moving home

This message was authored by RAR2 This message was authored by: RAR2

Moving home



I am moving to a new rental place and I want to set up my internet beforhand so it can be ready for the day we move in but when I try to look through deals and set it up it already says "We've found an existing Sky line at your address".


I'm guessing this means the previous tenents used sky broadband. How do I set up my internet if this is the case?


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This message was authored by GD1 This message was authored by: GD1

Re: Moving home

Posted by a Superuser, not a Sky employee. Find out more

@RAR2  If the current tenants have a broadband service, they need to cancel that service, unlikely they would do this while still there.


Once cancelled you can place an order but will take a minimum of 10 working days to be connected.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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