0

Discussion topic: Moving home to a to slow a connection

Reply
This message was authored by: shaun1973

Moving home to a to slow a connection

Hi, I'm moving home, mid contact. I have a 900mbs service. According to open reach and sky my new address only goes up to 61mbs. Does this void my contract as I'll have to go to Virgin. I also have Sky TV with dish. New address has no dish. Do they still fit these? No availability for advisors to speak to.
Reply

All Replies

This message was authored by: TimmyBGood

Re: Moving home to a to slow a connection

Posted by a Superuser, not a Sky employee. Find out more

@shaun1973 wrote:

Hi, I'm moving home, mid contact. I have a 900mbs service. According to open reach and sky my new address only goes up to 61mbs. Does this void my contract as I'll have to go to Virgin.

Not automatically, but Sky may well be prepared to let you leave a minimum contract term.

I also have Sky TV with dish. New address has no dish. Do they still fit these? No availability for advisors to speak to.

 

Q is still a product, but no longer promoted on the front page of the Sky website.


 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply