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Discussion topic: Moving home disconnected

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Avatar for Rhirhi222
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This message was authored by: Rhirhi222

Message posted on ‎24 Feb 2026 01:13 AM

Moving home disconnected

so I've put a House moving to move on the 25th and they've already turned my Wi-Fi off in my old home on the 24th at 1:13 am is that right or is that not right

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎24 Feb 2026 04:18 AM

Re: Moving home disconnected

Posted by a Superuser, not a Sky employee. Find out more

@Rhirhi222 

Openreach sometimes cancel the connection earlier than expected. It's not a question of whether it's right or wrong it's just unfortunate I'm afraid. 


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