Discussion topic: Moving home, cancelling subscription

This message was authored by: Steve6204 · ‎16 Apr 2025

We are moving home soon. We don't really want to continue with Sky when we move. Can we cancel the subscription without penalty?

This message was authored by: GD1 · ‎16 Apr 2025

@Steve6204 If you're in aminimum term then it's unlikely Sky will allow you to cancel penalty free as you've agreed to the minimum term when you took out discounts with them.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: caesarome · ‎16 Apr 2025

@Steve6204

All you can do is to call them and explain this to them to see what they will say as they are within their rights to not let you cancel if you are still within their rights minimum term of a contract and if you are and they do allow you to cancel then the chances are they will insist you pay the remaining months off.

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Discussion topic: Moving home, cancelling subscription

Moving home, cancelling subscription

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