Charged £5 for router delivery, then cancelled broadband, but still don't have the refund

[eXoliptik]

As the title says, I still have not received the £5 refund after cancelling my broadband less than 24h before purchasing it.

[caesarome]

If there is no credit on your Sky account then you will have to call them about this.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.