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Discussion topic: Moving home - can’t book move date

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This message was authored by: Leescott28

Moving home - can’t book move date

I have been t letting for a week to book on your website the moving home time and once I go through the dates address etc it comes up with sorry can't proceed due to technical error. What is the option to call and get this booked in?

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This message was authored by: GD1

Re: Moving home - can’t book move date

Posted by a Superuser, not a Sky employee. Find out more

@Leescott28  You'll need to call, be aware that the installation will need a minimum 10 working days from the date you book it in.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Anibry27

Re: Moving home - can’t book move date

I need to book a move with you.

This message was authored by: caesarome

Re: Moving home - can’t book move date

Posted by a Superuser, not a Sky employee. Find out more

@Anibry27 

Not us as we are customers here like you so you can either do this online here:

 

https://www.sky.com/moving-home

 

Or by calling Sky as per the post above yours.

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