29 Aug 2024
12:05 PM
- last edited:
29 Aug 2024
02:50 PM
by
KevNewMedia
Please send an engineer to my address! We have been struggling with the internet for several months now, it does not work stably, it keeps turning off, if it continues we want to cancel, I will wait another week and cancel the contract
Moderator note: personally identifiable information removed
29 Aug 2024 12:26 PM - last edited: 29 Aug 2024 01:05 PM
Posted by a Superuser, not a Sky employee. Find out more@Cymerman Your post has been temporarily removed as you've posted personal info in a public forum.
Sky also won't contact you on the back of a forum post as they won't know who you are from your login.
29 Aug 2024 03:28 PM
Posted by a Superuser, not a Sky employee. Find out more@Cymerman this is primarily a customer-to-customer forum and due to data protection Sky cannot match a post to an account. To get help from Sky you will need to call them.
However firum members can probable advise but we need some information so please give some details like speeds you are getting and if you have a black Sky hub please post include its connection stats see Find your Sky Broadband router statistics
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