Mobile games

[Tony_-78]

I recently got Sky fiber and some games won't download. I switch to my data, start up game then switch back to fiber and no issues but the initial start up of game won't happen

[caesarome]

@Tony_-78 

Try changing your broadband shield settings. You can do this via the MySky app or online here:

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

[MrRichAllen1976]

@Tony_-78 What games are you downloading? Stuff like Grand Theft Auto and Call of Duty are 18 rated, if the system thinks you're underage it won't let you anywhere near them.

[Tony_-78 · Accepted solution]

Found the problem, turned off the sky and rebooted my phone 🙄

All working 😁