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Discussion topic: Missing

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This message was authored by: Bridgegirl

Missing

I'm trying to get an engineer booked as I'm missing cables for the internet which has now started and I can't use it...it's for the ont box

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This message was authored by: Highlinder

Re: Missing

Posted by a Superuser, not a Sky employee. Find out more

@Bridgegirl  Is this the power cable for the ONT or is this the ethernet cable that goes between the ONT and the router that you need?

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This message was authored by: Bridgegirl

Re: Missing

It's the power cable itself

This message was authored by: Highlinder

Re: Missing

Posted by a Superuser, not a Sky employee. Find out more

@Bridgegirl  The best thing to do is give Sky a call and let them know that the power cable for the ONT is missing and that you need an engineer to come out and replace the unit.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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