Discussion topic: Missing
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Message posted on 02 Jul 2025 11:05 AM
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Missing
I'm trying to get an engineer booked as I'm missing cables for the internet which has now started and I can't use it...it's for the ont box
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All Replies
Message posted on 02 Jul 2025 11:30 AM
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Re: Missing
@Bridgegirl Is this the power cable for the ONT or is this the ethernet cable that goes between the ONT and the router that you need?
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Message posted on 02 Jul 2025 11:32 AM
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Re: Missing
It's the power cable itself
Message posted on 02 Jul 2025 01:15 PM
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Re: Missing
@Bridgegirl The best thing to do is give Sky a call and let them know that the power cable for the ONT is missing and that you need an engineer to come out and replace the unit.
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