Discussion topic: Missing purple fibre cable

This message was authored by: Thompson8288 · ‎30 Mar 2025

I've just received my new Sky broadband box and it's missing the purple cable so cannot setup

This message was authored by: Chrisee · ‎30 Mar 2025

@Thompson8288 if it is replacing an existing hub use the cables from the old box. If its a new installation then either call Sky to getvthem to sort the issue or just buy a cable locally they are pretty cheap. The colour is irrelevant.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

View this Answer within the discussion

This message was authored by: Chrisee · ‎30 Mar 2025

@Thompson8288 if it is replacing an existing hub use the cables from the old box. If its a new installation then either call Sky to getvthem to sort the issue or just buy a cable locally they are pretty cheap. The colour is irrelevant.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Missing purple fibre cable

Missing purple fibre cable

Re: Missing purple fibre cable

All Replies

Re: Missing purple fibre cable

Was this discussion not helpful?

A cable does not have a purple end

No purple broadband cable when delivered

ONT power cable missing

Fibre Cable fell

Search Sky Community

Start a new discussion