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This discussion topic has been answered Discussion topic: Missing purple fibre cable

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This message was authored by: Thompson8288

Missing purple fibre cable

I've just received my new Sky broadband box and it's missing the purple cable so cannot setup


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This message was authored by: Chrisee Answer

Re: Missing purple fibre cable

Posted by a Superuser, not a Sky employee. Find out more

@Thompson8288 if it is replacing an existing hub use the cables from the old box. If its a new installation then either call Sky to getvthem to sort the issue or just buy a cable locally they are pretty cheap. The colour is irrelevant. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee Answer

Re: Missing purple fibre cable

Posted by a Superuser, not a Sky employee. Find out more

@Thompson8288 if it is replacing an existing hub use the cables from the old box. If its a new installation then either call Sky to getvthem to sort the issue or just buy a cable locally they are pretty cheap. The colour is irrelevant. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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