Missing microfilter

[Claire235654]

I have no microfilter in box and one is required. 

[TimmyBGood]

@Claire235654 

ISPs haven't bundled microfilters for several years now: they would be an even bigger source of plastic waste now the vast majority of homes already have several of them, a filtered master socket or FTTP.

[Claire235654]

I have just moved into property so there's nothing here! 

[TimmyBGood]

@Claire235654 

Almost certainly quicker to order online or try a local retailer: charity shops used to have baskets of them.  I don't know if Sky has a logistics pathway to provide one.

[JimM1]

@Claire235654 Here is the electronic version for getting started. Linked below! Just see what is best for your home connection and what sky have sold to you!

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have