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Discussion topic: Missing Sky pod

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This message was authored by Dave1007 This message was authored by: Dave1007

Missing Sky pod

How do I obtain a Sky pod max as nothing came with my order?

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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Missing Sky pod

Posted by a Superuser, not a Sky employee. Find out more

@Dave1007 

 

Sky does not ship any pods with the Max Hub (or booster hardware with the Broadband Hub)

 

These are potentially claimable retrospectively under the terms of the Enhanced Wifi Guarantee (with the 'WiFi Max' add-on) or Wifi Guarantee (for the 'Broadband Boost' add-on) respectively.

 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Missing Sky pod

Posted by a Superuser, not a Sky employee. Find out more

@Dave1007 

 

Sky does not ship any pods with the Max Hub (or booster hardware with the Broadband Hub)

 

These are potentially claimable retrospectively under the terms of the Enhanced Wifi Guarantee (with the 'WiFi Max' add-on) or Wifi Guarantee (for the 'Broadband Boost' add-on) respectively.

 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Dave1007
Topic Author
This message was authored by Dave1007 This message was authored by: Dave1007

Re: Missing Sky pod

Than you, much appreciated. 

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