Hi @Steve7486
A lot of broadband activations happen remotely. See: https://www.sky.com/help/articles/sky-broadband-and-talk-new-line-installation
However if Sky have confirmed you need an engineer, you need to reschedule as per the instructions here: https://www.sky.com/help/articles/changing-start-and-end-dates-reschedule-engineer-appointment-bb-ta...
Or you risk £25 fee. We are all fellow subscribers here so you will need to contact Sky customer services.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
