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Discussion topic: Mini boxes

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This message was authored by: SD46

Mini boxes

My mini boxes won't maintain connection to my hub. They connect for a minute or so then lose connection to the sky hub. I got sky max and a pod to help but it seems worse ! 

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This message was authored by: JimM1

Re: Mini boxes

@SD46 That is the problem then, the mini now only talks to the sky Q main box, as the sky Max/Pod connection just does not aid the wireless signal anymore, If the mini cannot reach the Q you will need to get a sky Engineer, you don't per chance still have a sky Q or sky Broadband booster box, see the link if you are not sure!

 

https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with

 

See below, and the Q now needs to be a third party device on the connection to the Max Hub with the mini to the sky Q main box!

 

sky connecting devices
https://www.sky.com/help/articles/connect-devices-to-broadband-start

Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a

 

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