@LeisaBebee are other devices working? If not yhe connection to the exchange could be down which the service checke cannot pick up for up to an hour. However gge lights on the hub should show you see https://www.sky.com/help/articles/hub-lights-explained-start
If other devices sre connected and you haven't used the Q mini boxes for since Saturday when Sky had an issue powercdown the miniscand tge main Q box then reboot the main box once back up reboot the minis which shouldcre-establish connection.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
