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Discussion topic: Mini box keeps losing signal

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This message was authored by: lucyjennifer77

Mini box keeps losing signal

My mini box keeps freezing and losing signal.

Run tests which are ok.

Re started and followed all steps but keeps happening 

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This message was authored by: Chrisee

Re: Mini box keeps losing signal

Posted by a Superuser, not a Sky employee. Find out more

@lucyjennifer77 assume you mean a Sky Q mini box which usescan unusual type of WiFi network. Only the black Sky hubs can connect directly to Q minis with any other router includingbthe white Sky hubs the Q minis have to connect to the main Q box not directly to the router. Sky should supply a matched booster yo improve connectivity if you give them a call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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