My mini box has been freezing for several weeks. I eventually got through to your help desk and after several attempts to fix the problem over the phone I was sent a new mini box which worked OK fo a while. But the problem has started to happen again.
The problem is the mini box loses its internet signel for several seconds. The signal will return and then lose the signal again. I have tried to resolve the problem by using the recommendations on the help pages. It is very frustrating.
