This discussion topic has been answered Discussion topic: McAfee. fraud!
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Message posted on 22 Sep 2026 02:42 PM
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Why I am paying £3.00 a month for McAfee which they say they cannot supply, why has payment not been stopped.
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Message posted on 22 Sep 2026 04:19 PM - last edited: 22 Sep 2026 04:38 PM
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As @Daniel0210 indicates, previously installed instances of McAfee downloaded from Sky continue to be paid for by the Sky subscription: these should still be receiving regular virus signature and other updates.
What's not been available for several years are new installations.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on 22 Sep 2026 03:01 PM
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Re: McAfee. fraud!
Sky stopped supplying the service to new customers only and as far as I'm aware it's still available to customers already paying for it.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 22 Sep 2026 04:19 PM - last edited: 22 Sep 2026 04:38 PM
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As @Daniel0210 indicates, previously installed instances of McAfee downloaded from Sky continue to be paid for by the Sky subscription: these should still be receiving regular virus signature and other updates.
What's not been available for several years are new installations.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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