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This message was authored by: Metie

McAfee. fraud!

Why I am paying £3.00 a month for McAfee which they say they cannot supply, why has payment not been stopped. 

 

 


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This message was authored by: TimmyBGood Answer

Re: McAfee. fraud!

Posted by a Superuser, not a Sky employee. Find out more

@Metie 

 

As @Daniel0210 indicates, previously installed instances of McAfee downloaded from Sky continue to be paid for by the Sky subscription: these should still be receiving regular virus signature and other updates.

 

What's not been available for several years are new installations.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: Daniel0210

Re: McAfee. fraud!

Posted by a Superuser, not a Sky employee. Find out more

@Metie 

Sky stopped supplying the service to new customers only and as far as I'm aware it's still available to customers already paying for it. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: TimmyBGood Answer

Re: McAfee. fraud!

Posted by a Superuser, not a Sky employee. Find out more

@Metie 

 

As @Daniel0210 indicates, previously installed instances of McAfee downloaded from Sky continue to be paid for by the Sky subscription: these should still be receiving regular virus signature and other updates.

 

What's not been available for several years are new installations.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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