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This discussion topic has been answered Discussion topic: Mains cable for sky router

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This message was authored by: Podzol

Mains cable for sky router

Hi.  How can I get a replacement mains cable for a Sky router that had been chewed by a puppy?


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This message was authored by: caesarome Answer

Re: Mains cable for sky router

Posted by a Superuser, not a Sky employee. Find out more

@Podzol 

Your local DIY or electrical shop or online sites like Amazon etc....

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This message was authored by: caesarome Answer

Re: Mains cable for sky router

Posted by a Superuser, not a Sky employee. Find out more

@Podzol 

Your local DIY or electrical shop or online sites like Amazon etc....

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Podzol

Re: Mains cable for sky router

Ok, thanks.  I wasn't sure if I should ask Sky if they can provide a replacement. 

This message was authored by: JimM1

Re: Mains cable for sky router

@Podzol You may wish to say what sky hub you have, as there are different leads, and if the puppy chewed through a mains lead hope it is still living?

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

 

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This message was authored by: Podzol

Re: Mains cable for sky router

I should describe it as a power cable rather than mains lead!  It is for a Sky router and the wire carries a very low current (amperage) as it is transformed by the plug before entering the cable.  And yes, thankfully the puppy is still alive!

This message was authored by: JimM1

Re: Mains cable for sky router

@Podzol The link i sent you shows the Sky hubs, so get the correct name that you see, and call sky to get a replacement, they may charge you for it or even a delivery charge. Below the link will get you to the phone number that is embeded unless you all ready know it.

 

https://www.sky.com/help/home

 

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