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Discussion topic: MAX HUB terrible !

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This message was authored by: Drummo65

MAX HUB terrible !

Got talked into getting a new 2 yr contract with an ' upgraded' Sky max hub !

doesn't work 

watching tv with it 15ft away no decent internet 

buffering constantly my Sky phone has used 8g of my 10g monthly allowance because the internet keeps dropping out ! 
I've asked for two Sky max pods but they insist on an engineer visit 3week wait 🤬

I've had enough I'm a Sky diamond customer 24yrs VIP treatment NOT 

just signed up with virgin for fibre 

no choice cant get my old router back and my wife cant work from home 

 

sky need to look at their customer service after 6 calls 2 lies ( we will send you the pods ) 

no one could help me 

done !!!! 

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This message was authored by: TimmyBGood

Re: MAX HUB terrible !

Posted by a Superuser, not a Sky employee. Find out more

@Drummo65 wrote:

 

I've asked for two Sky max pods but they insist on an engineer visit 3week wait 

 


If the WiFi Max subscription supplement is on the account then typically an initial pod is despatched on request and up to two more put in during a subsequent installer visit.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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