@Lucyarthur No one can or will call you for a number of reasons.
This is a customer customer community.
No one at Sky would know who you are from your community login.
Expecting a call at this time of the night is very unrealistic.
Perhaps if you explained more clearly what the issue is the community may be able to help.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
