Low broadband speeds

[J5lsy]

Hello my broadband speeds are currently significantly lower than the agreed upon speeds, I believe this has been an issue for a while and hope this will be rectified, I will be monitoring this daily to ensure it doesn't continue to stay below the guaranteed speeds on offer when I purchased said package.

[Greenfingers001]

Hi there @J5lsy , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147