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Discussion topic: Lost internet connection

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This message was authored by quilting2014 This message was authored by: quilting2014

Lost internet connection

The internet went down about 10 minutes ago gave reset the router and it's still out

nit exactly the service I'm paying for is it

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This message was authored by AStarzIsHere This message was authored by: AStarzIsHere

Re: Lost internet connection

Exactly th same issue here in Birmingham. The service checker is insistant there's nothing wrong.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Lost internet connection

Posted by a Superuser, not a Sky employee. Find out more

At the time of night you've both posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by the time the phone lines open in the morning give Sky a call to report it.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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