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Discussion topic: Lost TV Channels

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This message was authored by Chezb123 This message was authored by: Chezb123

Lost TV Channels

Hi guys,

Please can someone help?

I have just moved home. Broadband engineer got me up and running on Tuesday! I had 117 x TV channels through Freeview with internet. Lost Sky News channel. Did a retune, now only have 83 x channels. Can access iplayer and internet on phone. 😞


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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Lost TV Channels

Posted by a Superuser, not a Sky employee. Find out more

@Chezb123 given Freeview is normally received over your TV aerial rather than via your new broadband service. There have been a number of changes to Freeview recently which has meant frequencies have changed and channels moved from one multiplx to another. Suggest you ask your question on a forum dealing with Freeview issues?. Digital Spy forums are quite good.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by LGUser This message was authored by: LGUser

Re: Lost TV Channels


@Chezb123 wrote:

Hi guys,

Please can someone help?

I have just moved home. Broadband engineer got me up and running on Tuesday! I had 117 x TV channels through Freeview with internet. Lost Sky News channel. Did a retune, now only have 83 x channels. Can access iplayer and internet on phone. 😞


How do you know this is a Sky issue?

This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Lost TV Channels

Posted by a Superuser, not a Sky employee. Find out more

@Chezb123 given Freeview is normally received over your TV aerial rather than via your new broadband service. There have been a number of changes to Freeview recently which has meant frequencies have changed and channels moved from one multiplx to another. Suggest you ask your question on a forum dealing with Freeview issues?. Digital Spy forums are quite good.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Chezb123
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This message was authored by Chezb123 This message was authored by: Chezb123

Re: Lost TV Channels

Thanks Chrisse, I'll try that.

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Lost TV Channels

Posted by a Superuser, not a Sky employee. Find out more

@Chezb123 

 

Is this  standard freeview via the tv or box of freeview play who are looking looking to roll out ip failback which means eventually all freeview play tv's/boxes will be able to broadcast all tv channels via internet where a local transmitter doesn't broadcast them all

 

I would advise you to contact freeview directly

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