Loss of connection

[Anjiebebe]

I'm experiencing repeated drop in my connection for Sky Glass. I'm constantly resetting/restarting and it's getting beyond a joke now. This has been ongoing for a considerable amount of time. I'm paying for something that isn't up to scratch. Please advise of my options. Thanks.

[Addie15]

Hi there, @Anjiebebe. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147