Discussion topic: Los light is red

This message was authored by: ivory111 · ‎14 Oct 2024

los light is red and we couldn't reach the staff.

This message was authored by: Chrisee · ‎14 Oct 2024

@ivory111 a red LOS light means the ON`T is not receiving an optical signal which requires Openreach dnginerrs to fix. Unless yhe Service Checker in the My Sky app tells you Sky are aware of a fault sffecting your line call Sky tonreport it.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: ivory111 · ‎14 Oct 2024

我现在需要预约工程师吗？

This message was authored by: cookiemonsteruk · ‎14 Oct 2024

@ivory111

Yep. Call sky on

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

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Discussion topic: Los light is red

Los light is red

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